Privacy Policy
Hotel101 Global Pte Ltd. ("Company", we", "us" or "our") is committed to protecting your privacy online. In general, you can visit https://hotel101global.com/ without providing any information about yourself.
Your personal data is important to the Company, its employees, agents or representatives. We will only request information such as your name, address, contact information and email address for the purpose of responding to your inquiry, participating in certain promotions, conducting surveys and confirming an application to access certain information and services.
Any information you provide will be used solely for the Company’s purposes. It will not be shared with an individual or other companies, such as direct mail organizations or other third parties, unless required by law. However, Hotel101 Global Pte Ltd. may need to provide your name and shipping address to third parties that the Company uses to provide certain services to you (such as support services or shipping purposes).
We handle your personal data and information in accordance with Republic Act No. 10173, known as the Data Privacy Act of 2012, and its Implementing Rules and Regulations, other publications of the National Privacy Commission, and other relevant laws of the Philippines (collectively, the “DPA”). We recognize the importance of your rights as a Data Subject under the DPA as follows:
Right to be informed
Right to object
Right to access
Right to rectification
Right to rectification, deletion or blocking
Right to compensation
Right to data portability
Transferability of rights
This Privacy Policy aims to provide you with information about how we collect, use, manage and secure your personal data. Any information you provide to us indicates your express consent to our Privacy Policy.
Personal Data Collection
We may collect personal data such as:
Personal Information
Sensitive Personal Information
Personal Information within the scope of the DPA means any information, whether recorded in a tangible form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding such information, or from which such information when combined with other information would directly and precisely identify an individual. Sensitive Personal Information means personal information about an individual’s race, ethnic origin, marital status, age, colour and religious, philosophical or political affiliations, or about an individual’s health, education, genetics or sexual life, or any prosecution for any offence committed or alleged to have been committed by such person, the disposal of such prosecution or the verdict of any court in such prosecution;
Please note that you are responsible for ensuring that all personal data you submit is accurate, complete and up to date.
In performing our services or as part of our transactions and agreements, we collect your personal data, which may include, but is not limited to, the following:
Your name, nationality, marital status, gender, age, date of birth, identification information, unique identifiers, email address, residence, office and mailing address, telephone numbers, visual records and other information as part of our transactions and relationships with you.
Your CV, which may include personal information about you and your immediate family, your educational background and employment history when you seek employment with us.
Your credit information when you use our products and services and pay for them by credit.
Your company information, performance, history, and financial and capital information when you engage in business transactions or partner with us.
Your browsing and social media behavior when you mention us on your social media accounts.
Any information you send to our sales, marketing, account management or customer relations departments for the purpose of updating your records or information; regarding your questions or requests; when you participate in our surveys, discounts, marketing promotions, event information and rewards promotion; when you direct a person to verify information you have provided to us; when you visit and connect to our websites and social media pages, or any other event or activity that may be similar or related to any of the above.
When you provide information that does not belong to you, you confirm that you have the consent and authority of the owner of such information (such as your parents, spouse, children, dependents or any other person) to permit us to disclose and process such information.
Use and Sharing of Personal Data
We use your personal data for the following purposes:
To process the products and services you avail of from us.
To communicate our latest products, services, promotions and events.
To respond immediately to your needs, requests, questions and complaints.
Comply with any laws, rules or regulations and all legal orders and processes.
Conduct and document due diligence for our transaction.
Other purposes related to any of the above.
We share your personal data as reasonably and necessary with:
Our employees or other personnel who deal with your transactions, orders or requests.
Banks, insurers or professional advisors in connection with the due diligence and documentation of your transaction.
Any third party service provider that performs financial, administrative, technical and other ancillary services.
Government agencies and other competent authorities that require us to disclose your personal data under laws, rules or regulations.
Any person or organisation that is bound by the DPA and that provides the same standard of privacy that we have contractually entered into and implemented.
Any person for the collection and further processing in order to carry out the functions of public authority and related to law enforcement, taxation or other regulatory functions.
Storage and Protection of Personal Data
The Company reserves the right to retain your personal data in our files located in the Philippines under circumstances, such as but not limited to:
To the extent necessary in keeping track of your transactions and records.
As may be agreed upon by the parties to a contract.
For statistical, research and other purpose specifically authorized by law
Data collected will be retained in accordance with retention limit set by our standards, industry standards and laws and regulations, unless you request your data to be deleted in our database
To maintain the integrity and confidentiality of your personal data, we put in place organizational, physical and technical security measures to protect your personal data, such as:
Use of secured servers, firewalls, encryptions and other latest security tools.
Limited access to personal data to those duly authorized processors. All transfers are made after complying with the established confidentiality policy and practices in place.
Maintain a secured server operating environment by performing regular security patch update and server hardening.
Links to Third Party Websites
Our website may contain links to other websites operated by third parties ("Third Party Websites"). However, once you have used these links you should note that we have no control over that other website. We cannot therefore be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by our privacy notice. You should exercise caution and look at the privacy notice applicable to that website.
A link to a Third Party Website does not mean that we endorse the content on that website. Your access to Third Party Websites may be subject to their own terms of use.
Cookies and Related Technologies
A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. We do not use "cookies" to track your activities on our website or to collect information about your visits to other sites. However, a cookie is stored temporarily while you begin browsing and is automatically destroyed when you close your browser.
The types of cookies we use are called "non-persistent" cookies because they do not remain on the user's computer hard drive. This temporary cookie expires at the end of the session or when the user's browser is closed. We do not use cookies to collect information about your visits to other sites or to identify any personal information about you.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of this website.
To improve your browsing experience, non-identifiable web traffic data may be collected and analyzed, including:
Your internet protocol (IP) address;
The search terms you used;
The pages and internal links accessed on our site;
Demographic information;
The date and time you visit the site, including frequency of visits;
Geographical location;
Your operating system; and
Web browser type.
Third Party Websites may use their own cookie tags when you click on an ad or link on our website. They may collect information about you when you click on their links or advertisements. They are not subject to our cookie policy and are responsible for setting their own cookie policies.
By continuing to browse the company's website, you accept our cookie policy.
Changes to Privacy Policy
The Company may need to change this Privacy Policy from time to time. If we change our Privacy Policy, we will post the revised version on our website https://hotel101global.com/ and it will be effective immediately, so we encourage you to check our website periodically for the most current version of our Privacy Policy. However, please be assured that any changes will not apply retroactively and will not change the way we process previously collected personal data without your consent, unless required by law.